Privacy Policy

Effective Date: January 1, 2025
Last Updated: April 6, 2026

1. Introduction

Clinical Media Hub is committed to protecting the privacy and security of your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information.

2. Information We Collect

Personal Information: Name, date of birth, address, telephone number, email address, insurance information, and emergency contact details.

Protected Health Information (PHI): Medical history, diagnoses, treatment plans, lab results, prescription information, and other health-related data as defined under HIPAA.

Technical Information: IP address, browser type, operating system, and browsing behavior collected through cookies and similar technologies.

3. How We Use Your Information

We use information to: provide and improve our healthcare services; process appointments, billing, and insurance claims; communicate about your care; comply with legal requirements; send newsletters (with consent); and improve our website.

4. HIPAA Compliance

We are required by law to maintain the privacy and security of your Protected Health Information under HIPAA and the HITECH Act. Our Notice of Privacy Practices provides detailed information about how we may use and disclose your PHI.

5. Disclosure of Information

We may disclose your information: for treatment, payment, and healthcare operations as permitted by HIPAA; when required by law or legal process; to protect rights, safety, or property; to business associates under a BAA; and with your written authorization.

6. Data Security

We implement administrative, technical, and physical safeguards including encrypted data transmission (SSL/TLS), access controls, workforce training, and regular security assessments. No method of electronic transmission is 100% secure.

7. Your Rights

Under HIPAA you have the right to: access and obtain copies of your health records; request corrections; request restrictions on uses and disclosures; receive an accounting of disclosures; request confidential communications; and file a complaint with us or the U.S. Department of Health and Human Services.

8. Cookies and Tracking

Our website may use cookies and similar technologies. You may disable cookies in your browser settings. We do not sell your personal information. See our Cookie Policy for details.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the Last Updated date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact our Privacy Officer at our main office.